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Southwest apologizes to mom kicked off flight

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posted on Nov, 1 2009 @ 02:51 PM
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Southwest apologizes to mom kicked off flight


www.msnbc.msn.com

A spokesman for Southwest Airlines says the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old earlier this week.

Spokesman Chris Mainz said the airline called Pamela Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher.

The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements
(visit the link for the full news article)




posted on Nov, 1 2009 @ 02:51 PM
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Ok...so let me get this straight...the Airlines have been known for keeping passengers in planes on runways for well over 3 hours with no relief or terminal access....

But if you have one "disruptive" child...they will not hesistate to remove you from the plane.
...I have never heard a child become so disruptive that the crew could not function. The engine noise before takeoff is louder than what any noise a child has ever made.
I only hope the Federal Government adopts a better method of treating passengers fairly.



www.msnbc.msn.com
(visit the link for the full news article)



posted on Nov, 1 2009 @ 02:57 PM
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Children shouldn't be allowed on aeroplanes until they are at least 25 years old.

Anyway, it's only a corporate apology, I send them out by the bucketload everyday, it means nothing, she knows that, the airline knows that & frankly who cares ?



posted on Nov, 1 2009 @ 03:07 PM
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reply to post by MBSCSDD
 


i think the reason this was done was because the passengers couldnt hear safety precautions and procedures over the screaming child. I have no sympathy whatsoever



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