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A spokesman for Southwest Airlines says the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old earlier this week.
Spokesman Chris Mainz said the airline called Pamela Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher.
The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements