reply to post by Republican08
I have never considered race an issue because I was raised to see a human, not a color.
I have to say I have rarely experienced reverse racism being white. One of the days I was working in a hospital as a Security Officer it happened
though, as a black woman was brought in as a psychiatric patient due to her mental instability.
I will describe the event to the best of my ability, but please know the above statement of her mental instability had nothing to do with me, that was
what the event unfolded into.
One morning I was working First Shift and dispatch at the hospital called asking Security to come to the Emergency Room ramp to escort a prisoner with
Law Enforcement to bring in a Baker Act patient, a Form 52, which is a psychiatric patient, mentally unstable and needing assistance. Being that the
hospital is in a lower income area we as Security Officer's knew by the dispatcher's request for assistance as well as the call itself that this was
a violent patient, because it is common to assist Law Enforcement, but not all the time.
I reported to the Emergency Room entrance to see one of the local Police cruiser's pulled up and hearing screaming, the person in the back of the car
yelling abusive, foul language, names, everything she could think of to abuse the three Police Officer's who were bringing her into the hospital, and
she was in handcuffs as well. I just watched in wide-eyed fascination at this woman's behavior because it was yet another drama unfolding which
Security has to deal with on an almost daily basis.
The other two Security Officer's showed up, and I had taken lead by bring a wheelchair to have the woman sitting in, in order to wheel her into the
hospital instead of her walking, according to protocol, this made dealing with a forceful and aggressive patient easier and more control for the
She is screaming at this point as I am asking the Police Officer's what was going on, how they were doing, the usual banter, and this woman is
screaming at the top of her lungs that she has been kidnapped by Law Enforcement, that she wants her handcuffs off, crying, verbally bashing everyone
present. She was if you have not figured it out by this time, an older black woman, older being she was probably forty-five to fifty years old (I was
thirty-four, I'm thirty-six now) and she is screaming, pleading, begging to have the handcuffs taken off of her and demanding her rights to have them
off and refusing to be taken into the hospital with them on.
I look at each of the Officer's to confirm whether we were going into the hospital like this and they confirmed it by a nod or verbal ascent, and one
stated the handcuffs were not coming off of the woman until she was in a room. I explained to the woman in a quite calm voice, having to ask her
several times to calm down and that Law Enforcement was not taking off the handcuffs.
The three Police Officer's were of course, all white men, one of the other Security Officer's and myself were white, and the last Security Officer
was a lightly skinned black man.
Just letting you know race had an issue, not to me, but to the woman who was violent.
I rolled her into the Emergency Room and the woman is screaming, begging for assistance from just about everyone, screaming she has been kidnapped,
and as I was wheeling her past the Emergency Room nurses station all the doctors and nurses were staring at her and looking at me and the other
Security Officer's and Police Officer's and the looks on their faces told me everything, they felt sympathy for her and for us having to deal with
her violent, abusive, and disruptive behavior.
It is at this time that I heard the senior Police Officer telling a nurse he had been bitten although I had seen the blood I had not had a chance to
ask him due to speaking in calm and reassuring tones to this woman, and as I rolled her past the nurses station, she began sticking her feet out
trying to grab things to slow my progress of taking her to a room.
I was patient and untangled her feet and continued rolling her towards Room 2, one of the rooms designated at that time as a Bake Act room, meaning it
was a room set up for strapping down non-compliant/violent patients when necessary.
As I rolled her into the room and set the brake devices so the wheelchair could not roll, the two junior Police Officer's who had accompanied their
prisoner to the room along with us Security Officer's stepped in and lifted her unceremoniously from the wheelchair and up onto the bed and shoved
her up further on the bed. The woman is still screaming the whole time, using foul language, I had continually asked her to stop, in a calm and
reassuring tone of voice, explaining as calmly as possible that there were children present as well as other adult patients present and that she was
being disruptive, and scaring the people around her with her behavior.
She's calling all of us white people, the two Police Officer's and Security Officer's, honky's, and screaming at the black Security Officer for
him being an Uncle Tom
. Basically for anyone who does not know, that phrase is an insult from one black person to another for someone
who they have felt has betrayed their own race.
The woman is taken out of her handcuffs and I had rolled the wheelchair out of the room both for comfort sake to make it easier to move around the
room, and as well so it could not be grabbed by her to use as a weapon. Yes, patient's often try to grab anything, and use them as a weapon.
The woman is calming down some at this point and I am standing just outside the door and the two junior Police Officer's are watching her, and as
they both, simultaneously, turn their back on her, she leaps off the bed, threatening to kick both of their (her words coming here) lilly white
(last word was not butt) and I do believe full well she meant this at the time because she had convinced me she was uncooperative. She
had after all bitten the other Officer who was getting checked out elsewhere.
The other two Security Officer's had gone off to do something at this time, leaving myself with two Police Officer's to deal with this lady, but I
got on the radio and requested assistance, to help with her, and I got a confirmation from both Security Officer's that they were en-route.
Before this had even happened though both Police Officer's had pulled out their tazers and were pointing them at this woman, explaining to her they
would shoot her with them, ordering her to get back on the bed, or they would be forced to fire, and both men were literally three feet away from her,
the room being small as Hell.
Remember, I had rolled the wheelchair out of the room, so I was outside of the room.
I considered, briefly, of trying to step in to distract her, part of our training is to distract a violent patient, but to me this was a no-go because
of the drawn tazers, as well as the limited space in the room, this particular tactic could not work here and not only that but I could just see the
woman not falling for it and myself being shot with a tazer in the process of these fine Law Enforcement Officer's trying to knock her down.
I did what any smart man would do in this situation.
I took one step back.
The woman backed down, finally, and the rest of the Emergency Room staff, as well as the other Security Officer's stepped in and we put her in
four-point leather restraints, a procedure I absolutely hate doing to another human being, but in this instance it was necessary.
As she was strapped down in those four-point leather restraints, they administered a chemical restraint, in other words, drugs from the medical
necessity of calming her down because at this point she is screaming again at everyone.
It is all white staff, except the one black Security Officer, not by any choice, it just happened that way.
By the time she is restrained, the Police Officer's step out, releasing her to Security, mainly me, because the protocol was for one Security Officer
to watch any and all Baker Act's, while the others go on patrol, make rounds, etc.
The lady is still screaming abusive language, this time at just me, the Police Officer's had released her to us, having signed the Form 52 documents
in order for her to receive psychiatric care.
This had gone on for a good half hour, the total elapsed time from receiving her at the Emergency Room entrance/ramp until the time she was four-point
leather restrained/chemically restrained.
She is still wired as Hell, assuming that she was on an adrenaline high.
Being a caring individual that I am, I try asking her politely, still, to calm down, quit the abusive language, and explain to her if she calms down
that I can take her down to two-point leather restraints if she demonstrates cooperative behavior, standard operating procedure for the hospital.
Still, she continues cursing at me, using foul language, calling me a white man suppressing the black race.
Anyone who knows me, knows I am no racist, knows that I went to a Junior High School in the heart of the ghetto.
I stop for a moment, thinking her a lost cause, she is still screaming, the drugs have not kicked in, yet.
Finally, it came to me, what to say to her, in order to soothe her and calm her down.
I asked her, the following three questions, and she replied to each :
Security Officer (me) : Ma'am, ma'am. Have I once yelled at you?
Psyche Patient : $%&@ whitey. No, but you're still a pig.
Security Officer (me) : Well, why would you do that to me?
Psyche Patient : #&@&! white man! (screaming)
Security Officer (me) : Ma'am, have I ever used foul language at you?
Psyche Patient : No, you damn white man. (screaming)
Security Officer (me) : Ma'am. Ma'am have I eve raised my voice at you?
Psyche Patient : Well no.
Security Officer (me) : Well, if I haven't used foul language at you, if I haven’t used race against you, and I haven’t yelled at you, why on
Earth would you do that to me?
At this time complete silence.
Psyche Patient : I’m sorry.
I’m stunned that I got through to her.
Security Officer (me) : Ma’am, I’m not asking you for an apology, and one is not necessary. What I am asking of you is to comply with the
hospitals rules of not using foul language, and not yelling. There are other patients here. Some are very sick, some of them are needing serious
attention, and your behavior takes away from that.
Psyche Patient : I’m sorry.
Security Officer (me) : Okay ma’am. That’s fine. If you can demonstrate for twenty minutes that you will behave, I will see if the doctors will
allow to me take you down to two-point leather restraints. This has never been a racial issue. It was however a behavior issue. The hospital and
Security cannot have people screaming and yelling.
Psyche Patient : Okay
After calming her down, I began asking her some questions, calmly and reassuringly. It turns out the whole episode started because her daughter and
new son-in-law kicked her out of their house. They had to call Law Enforcement because she had gotten violent in behavior, not physically violent,
until Law Enforcement tried to make her leave. I actually got her to have a civil discussion based on my treatment of her, she continued demonstrating
compliance, both because of her lack of violent behavior and I am sure the drugs had something to do with is as well. But, it started with my fair
treatment of her, even though she was abusive, it turned out she was not mad at the Security Officer’s, or even the Police Officer’s for that
matter, until they tried to make her leave her daughters house. She was basically pissed off for being kicked out because of the son-in-law.
I had a civil discussion with her about a Business Administration/Criminal Justice Administration assignment about racial issues, the assignment was
based on advertising and race, and how races are targeted, and I was given a choice of artists to pick and I had picked a black man and chose the
controversy of race because of my thoughts on it and seeing racism as ignorant.
My point of this lengthy reply is that race is not an issue, unless you make it one, and I do not make it one, unless I have to do so in order to
de-escalate an incident, and then I use my words wisely.
A person’s race should have nothing to do with how you treat them, but unfortunately, the world does not always work that way.
[edit on 18-10-2009 by SpartanKingLeonidas]