reply to post by thing fish
Ooooh I know what you mean! I work at a Pizza Hut all-you-can eat restaurant (you can also order pizaas to your table) and it's extremely popular
because there's only 19 left in Australia and the next one is about 3 days drive away from my store.
Anyway, it's probably the most high stress job you can get in fast-food. (I would say hospitality, but I've worked in higher stress restaurants.)
I've worked on front counter for three years and have been taken off because smeg-head customers are going to give me a break down.
It's school holidays at the moment & where I live is one of the main tourist destinations for Aus, so naturally we get A LOT of national and
international customers. It seems as though they pick the couple of things that are take away to order for dine in and then argue with you when you
explain it's not available for dine in. I had one woman personally attack me because we don't serve small pizza's to the restaurant. (I know it's
stupid that we don't, but as I explained to her; I don't make the rules.)
Since I've been on 'cut' (cutting pizzas for take-away & dine-in) I've noticed when there's less than 4 pizzas on the bar, people stare at you
like you're some kind of leper or something.
Tonight for example; I had a 15 pizza order and a 12 pizza order about to go in, coming out of the top oven (take away) & around 14 pizzas as well as
trays of garlic bread & chips coming out of the bottom one (dine in) and only a few pizzas on the bar.....there were about 30 people standing around
the bar staring at me, and when I tried to put more pizzas on the bar not one person would get out of my way & then two people started asking me
questions; one being the ever so popular 'is there anymore pizzas coming out?' *NOOOO! Sorry we've run outta stock, moron*
I could go on forever about customers, but I'm getting too angry just thinking about it. :bnghd:
So now on to my second rant, the expectations. There's only one thing annoying me at the moment & that's the fact that I'm working 51 hours this
week & doing 9 days straight. I know it's not that much compared to some jobs, but when you're running a restaurant (the nights I'm not on cut I'm
matre' D, which is every other night) it can be pretty physically demanding. I was forced into covering a close shift on my only day off after
working 13 hrs the day before because other staff are too god d**n lazy to help out.
You may think I'm just a whinger but once you know everything that's involved in my job, you might understand where I'm coming from. Also, the fact
I don't get over-time or penalty rates or any other bonuses all adds to my anger.
Sorry if this isn't making any sense, I'm just brain dead.