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The recession: is it over? Maybe! But probably not. So, for the time being, bankers are going to continue to operate under the premise that their angry and destitute customers might gut them, with daggers, at the slightest provocation!
HSBC staff have been issued with the latest hi-tech personal alarms to call for help if customers get upset or angry.
The measure comes against a background of increasing frustration that High Street banks are pulling the rug from under the feet of customers.