posted on Sep, 17 2009 @ 12:07 AM
I would say the following:
Say nothing. If she is an employee there, and keeps stating such, document and then bring it up to your manager/superior with the documentation,
stating that you feel that she is being non compliant of the diversity in the work place, and present copies of said documentation. If she is a
customer, well then it happens as you will find that there all sorts from different walks of life that comes in. I feel sorry for her and her
husband, cause a simple act of giving flowers, roses, should never be just for one group or another. Is it like stating that a diamond is just for
If she is a customer, and comes in again and states such, pull her aside in private and politely ask her not to state such terms that some are finding
it offensive. If she puts up a fit or chooses not to, then as a business you can ask her not to come in again and refuse to service her.
But remember to document, that way if asked you have evidence on what she stated and what your actions were.