posted on Aug, 23 2009 @ 10:23 AM
I have also been having problems, but I now know why. When I switched from Dial up I moved to AT&T DSL, 1.5. It was fine. After a month or so, I
changed to a package deal with them, and was led to believe I was upgrading the internet to "DSL EXTREME". After that I began losing a connection;
I couldn't even hold a connection for more than a few minutes . I called them, unhappy, and they sent a tech out to review my connections. This is
what he told me:
The tower for Extreme DSL covers the area of the tower, and only 8,000 FEET beyond. I was given the location of the tower, and I am definitely way
beyond that. The tech said I couldn't keep a connection because I don't really have exteme. I barely have anything at all.
How dare they sell me something as an improvment, knowing perfectly well I was out of range for this so-called "up-grade". "They don't really
know", he said.
Well, why don't they know?
Anyway, he suggested I bump back down to the 1.5 and I should be okay. Humph. He put some kind of filter outside, and said it should improve, and it
has. But I am still very annoyed with I consider to be nothing short of fraud. I still can't keep a connection when it is raining.
Oh, and there is this. They are in the process of building towers around town to offer the new "lightspeed". I will be within functioning range of
one of those towers, but get this. To get it, you have to buy another package which includes your Television.
I know I don't want ATT involved with my television in any shape, form or fashion. So I am shopping.
Sorry if this is not altogether on topic. I had to rant. I hate ATT.