posted on Oct, 12 2008 @ 11:48 PM
I am a field technician for a rather large telco and i can assure you that these outages you are experiencing are normal.
Because the wires that transmit you signal are outside any number of things can happen to them. These lines are buried, strung on poles, and are
located near high voltage hydro wires. They are exposed tot he elements and weather 24/7. Most of these lines can be anywhere from 0 to 30 or 40 years
old. Also most inside wiring (inside your house or apt)is usually substandard and outdated, especially apartment buildings.
Most of our technicians average anywhere from 25 to 35 repairs a week. We have around 30 technicians in this area and a population of 200 k. If you do
the math, our entire crew does around 900 service calls a week. This means that every month around 2% of the population in my city needs a repair
done. And this is just from normal wear and tear on the infrastructure. After major storms it is not uncommon for 800 calls a week jump to 1600. The
problems caused by storm damage on our lines can sometimes take up to a week to surface sometimes too.
So you see, its quite simple, if there is a problem with the cable tv lines outside somewhere on your block, and you subscribe to digital cable and
cable internet, BOTH services will be affected at once. THis is because the line is damaged and is unable to carry a proper signal anymore and needs
to be repaired.