Handling cash can be quite expensive (protection and transportation).

I rarely use cash if ever -- only credit which I pay in full immediately, hence no finance charge and I get tons of frequent flyer miles.

Guys, my wife and I went to Dominican Republic on Delta for free for gossake, using that payment mode. If you find there is conspiracy in this and evil nefarious types are giving away airplane tickets with meanest intentions, feel free to discuss.

Originally posted by HighwayDrifter

I would like to think that a customer of 5 years of on time payments (well 59 out of the 60 months) is more important then someone who will sign up on a whim to probably leave on a whim when the next gadget phone pops up.

I would like to think so too, but from what the representative is saying in the article, it doesnt seem to be the case.

She is saying we want our customer service people to spend their time selling new plans, not servicing existing customers. It is pretty explicit.

Phone companies have you locked into contracts. And, they try to make it so your hardware, your phone itself, will not work for a different company. They have deliberately set it up so that once you are their customer it costs you a lot to leave. That gives them security, and that translates into "we dont need to work to retain you, we just have to get you locked in."

Originally posted by Illusionsaregrander

Phone companies have you locked into contracts. And, they try to make it so your hardware, your phone itself, will not work for a different company. They have deliberately set it up so that once you are their customer it costs you a lot to leave. That gives them security, and that translates into "we dont need to work to retain you, we just have to get you locked in."

I think there is a lot of truth in that statement, but there are some pretty big generalities, too.

I've been with Verizon since I got my first contract plan some five years ago and I think I can say unequivocally that Verizon has the best customer service that I've gotten from any company in my memory.

Their motto is "Your problem is our problem," or something like that, and they live up to it.

Whenever I've had a problem, they have cheerfully helped out in every single case, even going so far as to give me free minutes one month when I was concerned about going over my limit and, in reality, I wasn't even close.

Verizon claims to have the best network and I can't argue that claim one way or the other, but I do know that I've never done business with a phone company that is so eager to assist the customer as Verizon is and that goes for every other company I currently do business with.

Wow, McDonalds charged to use a credit card in their drive though. Never thought it would go the other way around. Though I do know gas stations here are charing if you use a credit card, and I know of one that takes cash only.

ama

Making you pay for the service of paying in cash!
That is like getting charged a fine by the police for getting robed at gun point.
WoW Crazy