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Comcast Admits Error In Requiring SSN Under "Patriot Act"
Comcast's customer service czar Frank responded to our post "Comcast: "The Patriot Act" Mandates We Need Your SSN" by saying it was an error on part of the agent. Via Twitter he said:
Our policy is SSN not required. I believe the agent came from financial services where that is the policy. We have coached them.