Comcast:

I don't remember giving my SSN out to Comcast.. but.. this little tidbit is DEEPLY interesting~!!

click on the title.. read the ENTIRE post....
www.votemotion.com...

Honestly,

It sounds like a Customer Service Rep. was making this up because they did not have an answer for them. By the way, they could have given a drivers license instead. But the rep did not realize that was an option as well.

Sad.

No conspiracy here, just poor training.

[edit on 24-9-2008 by clay2 baraka]

I had to research this further as it was totally unbelievable to me. I guess it was an error on the cs rep's part.

Comcast Admits Error...


Michelle

As per SOP, the Major find that doing a little reconnaissance goes a long way into making sure you don't get ambushed on the internets.

Comcast Admits Error In Requiring SSN Under "Patriot Act"

Comcast's customer service czar Frank responded to our post "Comcast: "The Patriot Act" Mandates We Need Your SSN" by saying it was an error on part of the agent. Via Twitter he said:

Our policy is SSN not required. I believe the agent came from financial services where that is the policy. We have coached them.

consumerist.com...

Dismissed.

It is used to get information on your credit so that the company can determine how much if any deposit is needed.