posted on Jul, 10 2008 @ 12:36 PM
I have had a similar experience, and, honestly, I dont have an issue naming the company. It was Companion Pet Clinic. My cat had a urinary blockage,
was passing blood and couldnt eat or drink. I took him in to Companion (which was the only place open on the weekend).
After going round and round with them and telling them I would not pay a dime over $50.00 until they at least diagnosed the problem. They actually had
a janitor that they brought up front, as the exchange got a little heated, and the vet informed me that this janitor was also a bouncer, and that he
would physically eject me if I didnt calm down.
Now, I'm not a big guy (5-11, 195), but i have a decent physique and a know how to carry myself. I stepped right up to the janitor and told him to go
ahead and put his hands on me and he'd get those hands back in a mangled mess. The vet stepped in, obviously not expecting me to be willing to get
physical, and said he didnt want a confrontation.
After a big more back and forth, they agreed to diagnose the cat and go from there. I estimated that the little confrontation saved me $550, as they
wanted, from the start, to do an unnecessary surgery on my kittie.
Bottom line, it is an intimidation tactic, and you cannot let yourself be intimidated. As with anyone else who would use fear to control you, they
rarely are prepared for you to step up.