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Bill Gates flips out! Leaked Microsoft emails.

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posted on Jun, 29 2008 @ 02:19 AM
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In what can only be described as either karma or poetic justice Bill Gates has released some of his emails as he gets ready to step down from microsoft.



---- Original Message ----
From: Bill Gates
Sent: Wednesday, January 15, 2003 10:05 AM
To: Jim Allchin
Cc: Chris Jones (WINDOWS); Bharat Shah (NT); Joe Peterson; Will Poole; Brian Valentine; Anoop Gupta (RESEARCH)
Subject: Windows Usability Systematic degradation flame

I am quite disappointed at how Windows Usability has been going backwards and the program management groups don't drive usability issues.

Let me give you my experience from yesterday.

I decided to download (Moviemaker) and buy the Digital Plus pack ... so I went to Microsoft.com. They have a download place so I went there.

The first 5 times I used the site it timed out while trying to bring up the download page. Then after an 8 second delay I got it to come up.

This site is so slow it is unusable.

It wasn't in the top 5 so I expanded the other 45.

These 45 names are totally confusing. These names make stuff like: C:\Documents and Settings\billg\My Documents\My Pictures seem clear.

They are not filtered by the system ... and so many of the things are strange.

I tried scoping to Media stuff. Still no moviemaker. I typed in movie. Nothing. I typed in movie maker. Nothing.

So I gave up and sent mail to Amir saying - where is this Moviemaker download? Does it exist?

So they told me that using the download page to download something was not something they anticipated.

They told me to go to the main page search button and type movie maker (not moviemaker!).

I tried that. The site was pathetically slow but after 6 seconds of waiting up it came.

I thought for sure now I would see a button to just go do the download.

In fact it is more like a puzzle that you get to solve. It told me to go to Windows Update and do a bunch of incantations.

This struck me as completely odd. Why should I have to go somewhere else and do a scan to download moviemaker?

So I went to Windows update. Windows Update decides I need to download a bunch of controls. (Not) just once but multiple times where I get to see weird dialog boxes.

Doesn't Windows update know some key to talk to Windows?

Then I did the scan. This took quite some time and I was told it was critical for me to download 17megs of stuff.

This is after I was told we were doing delta patches to things but instead just to get 6 things that are labeled in the SCARIEST possible way I had to download 17meg.

So I did the download. That part was fast. Then it wanted to do an install. This took 6 minutes and the machine was so slow I couldn't use it for anything else during this time.

What the heck is going on during those 6 minutes? That is crazy. This is after the download was finished.

Then it told me to reboot my machine. Why should I do that? I reboot every night -- why should I reboot at that time?

So I did the reboot because it INSISTED on it. Of course that meant completely getting rid of all my Outlook state.

So I got back up and running and went to Windows Update again. I forgot why I was in Windows Update at all since all I wanted was to get Moviemaker.

So I went back to Microsoft.com and looked at the instructions. I have to click on a folder called WindowsXP. Why should I do that? Windows Update knows I am on Windows XP.

What does it mean to have to click on that folder? So I get a bunch of confusing stuff but sure enough one of them is Moviemaker.

So I do the download. The download is fast but the Install takes many minutes. Amazing how slow this thing is.

At some point I get told I need to go get Windows Media Series 9 to download.

So I decide I will go do that. This time I get dialogs saying things like "Open" or "Save". No guidance in the instructions which to do. I have no clue which to do.

The download is fast and the install takes 7 minutes for this thing.

So now I think I am going to have Moviemaker. I go to my add/remove programs place to make sure it is there.

It is not there.

What is there? The following garbage is there. Microsoft Autoupdate Exclusive test package, Microsoft Autoupdate Reboot test package, Microsoft Autoupdate testpackage1. Microsoft AUtoupdate testpackage2, Microsoft Autoupdate Test package3.

Someone decided to trash the one part of Windows that was usable? The file system is no longer usable. The registry is not usable. This program listing was one sane place but now it is all crapped up.

But that is just the start of the crap. Later I have listed things like Windows XP Hotfix see Q329048 for more information. What is Q329048? Why are these series of patches listed here? Some of the patches just things like Q810655 instead of saying see Q329048 for more information.

What an absolute mess.

Moviemaker is just not there at all.

So I give up on Moviemaker and decide to download the Digital Plus Package.

I get told I need to go enter a bunch of information about myself.

I enter it all in and because it decides I have mistyped something I have to try again. Of course it has cleared out most of what I typed.

I try (typing) the right stuff in 5 times and it just keeps clearing things out for me to type them in again.

So after more than an hour of craziness and making my programs list garbage and being scared and seeing that Microsoft.com is a terrible website I haven't run Moviemaker and I haven't got the plus package.

The lack of attention to usability represented by these experiences blows my mind. I thought we had reached a low with Windows Network places or the messages I get when I try to use 802.11. (don't you just love that root certificate message?)

When I really get to use the stuff I am sure I will have more feedback.


Full article at Seattlepi.com


Ahhh. He just like the rest of us, except for the billions.

Edit to add: Radio station re-enactment of the rant


[edit on 29-6-2008 by schrodingers dog]

[edit on 29-6-2008 by schrodingers dog]




posted on Jun, 29 2008 @ 04:33 AM
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What hope do we have of getting a computer that runs and works smoothly if the person that invented most of the software can't!



posted on Jun, 29 2008 @ 04:38 AM
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clearly bill ain't totally connected to what his people are doing. he may have been the brains 20 years ago now he's the funds



posted on Jun, 29 2008 @ 09:01 AM
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Fantastic !

Dear Bill,
Next time just use a torrent... or use Google to find a direct link on your own site.

Richest man with a poorest company.



posted on Jun, 29 2008 @ 09:31 AM
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LOL well if that had been me I wouldn't have been that patient or that nice in my e-mail to the troops, heads would have been rolling and they could have already heard me cursing down the hall up in the penthouse suite long before I hit send on THAT e-mail


Thanks for sharing that e-mail that was hilarious and I feel his pain and frustration



posted on Jun, 29 2008 @ 10:18 AM
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I would of fired every person in that chain. That would then give their replacements food for thought.

'lets make Mr Gate's work easy and accessable or we will get the boot too'.

Or... 'lets stop producing crappy bloatware and make decent software'.. that would be a good one.



posted on Jun, 29 2008 @ 01:57 PM
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The funny thing will be when and if they release his communications on Vista.
Imagine what he must have gone through with that one.
No wonder he's quitting.



posted on Jun, 29 2008 @ 02:23 PM
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No wonder they can't buy up yahoo and google. Those BODs know if he gets his hands on them another third of the computing world will be mucked up.

Bend over Billy Baby and take it like the rest of us!

Billions of hours of the worlds productive time ruined. I wonder how his garbage looks from a simplified chines install. No wonderf they don't trust us. They must think we are trying to do a number on them every time they need a driver or a download.



posted on Jun, 29 2008 @ 04:11 PM
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Originally posted by BBTBE
What hope do we have of getting a computer that runs and works smoothly if the person that invented most of the software can't!


Thanks for posting a link or quote.


edit;

You know what's funny? I wrongfully assumed you were the thread author because I did not realise I had the other poster on ignore. My apologies.

[edit on 6-29-2008 by forsakenwayfarer]



posted on Jun, 29 2008 @ 04:21 PM
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reply to post by schrodingers dog
 


"I decided to download (Moviemaker) and buy the Digital Plus pack ... so I went to Microsoft.com. They have a download place so I went there."

Why would Bill Gates refer to microsoft.com as "they" ?



posted on Jun, 29 2008 @ 04:25 PM
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I'm not sure.
I assume Microsoft has different divisions.
The email is not a fake, B. Gates talks about it in the interview.



posted on Jun, 29 2008 @ 05:37 PM
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reply to post by schrodingers dog


"I decided to download (Moviemaker) and buy the Digital Plus pack ... so I went to Microsoft.com. They have a download place so I went there."

Why would Bill Gates refer to microsoft.com as "they" ?



I thought that also, along with sentences starting with "So".

So much for a Harvard education....

Clearly a personal, not business, writing style. If he did write this, he has other issues of which money is not one of.



posted on Jun, 29 2008 @ 08:32 PM
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reply to post by hinky
 


hinky,

If you read the linked article it says the following at the end:


As for the message, Gates smiled and said, "There's not a day that I don't send a piece of e-mail ... like that piece of e-mail. That's my job."


PC users rejoice.



posted on Jun, 29 2008 @ 08:59 PM
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Dear Bill,

Get a mac.

Regards

Mr Gunter



posted on Jun, 30 2008 @ 07:42 AM
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What kinda scares me is that he doesnt seem to be even using vista. One would think that he would be using his latest OS, but no, he is using windows XP.
Maybe he couldnt be bothered having to turn off all the BS that gets installed with the thing lol.

-fm



posted on Jun, 30 2008 @ 08:13 AM
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Dear lord.

Why is it that most of the money in the world seems to fall into the hands of idiots?



posted on Jun, 30 2008 @ 08:25 AM
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Originally posted by funky monk
What kinda scares me is that he doesnt seem to be even using vista. One would think that he would be using his latest OS, but no, he is using windows XP.
Maybe he couldnt be bothered having to turn off all the BS that gets installed with the thing lol.

-fm


If you check the date of the email, it was written in 2003. Vista wasn't out yet.



posted on Jun, 30 2008 @ 08:30 AM
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Hehehe! There is a God!

This e-mail is priceless. Oh, how I have suffered at the hands of Microsoft, from Win95 to Vista. For Vista alone, 6 installs of two versions of the OS, and a complete meltdown when installing SP1. How wonderful to read that even Bill Gates himself had to endure the madness of his own balled-up piece of monopolistic ****!

The Germans have a word for this: Schadenfreude--delight in other's misfortune. For once, it is totally appropriate.

No wonder the guy retired; he was reaching prime heart-attack age.



posted on Jun, 30 2008 @ 08:39 AM
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Originally posted by BBTBE
What hope do we have of getting a computer that runs and works smoothly if the person that invented most of the software can't!


Just for the record, The 'genius' Gates, didn't invent diddlysquat. He purchased the rights to CM/S and had his buddies modify it for generic PC use. The folks at IBM, sticking by the declarations of their dinosaur CEO "We do hardware NOT software", couldn't produce an operating system for the government contract on all those IBM XT's and AT's they were to deliver to Uncle Sam. Billy got rich. IBM never caught up with them.

Unless I'm mistaken, his honorary degree from Harvard was well paid for.



posted on Jun, 30 2008 @ 09:16 AM
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reply to post by BBTBE
 


Bill Gates didn't invent crap.

He bought DOS for $50,000.

When Microsoft was contracted to Apple to design their office suite, what became Microsoft office they out and out stole the whole graphic user interface. Xerox had designed it and in a flash of brilliant stupidity decided that they didn't have any use for it and ended up giving it to Apple.

When justice had his gonads nailed to the wall he made an agreement with them that he would keep tweeking windoze until it was just different from Mac OS to be considered a whole new system.

THAT is why what takes me one or two steps on my Mac takes a windoze user 3 or 4 on theirs.

hell even their logo was designed on a mac using illustrator and photoshop.



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