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A Message from Hannaford President and CEO Ron Hodge
Recently, Hannaford announced what security experts tell us was a novel and sophisticated attack on our computer network that resulted in the theft of certain credit and debit card numbers. I want to apologize for the concern and inconvenience this has caused you.
We have stopped this theft and brought in top security experts to help us guard against any further attacks.
Meanwhile, we want to remind customers:
* If you used a debit or credit card at Hannaford between December 7, 2007 and March 10, 2008, your card number may have been exposed. No personal data such as names or addresses were accessed or obtained.
Hannaford announced containment of a data intrusion into its computer network that resulted in the theft of customer credit and debit card numbers. This data was illegally accessed from Hannaford's computer systems during the card verification transmission process in transactions. Further, Hannaford is cooperating with credit and debit card issuers to ensure those customers who may be affected by the theft are protected.
When did you discover the intrusion?
Hannaford was first made aware of suspicious credit card activity on Feb. 27, and immediately initiated a comprehensive investigation with the assistance of leading computer security experts.