posted on Dec, 27 2003 @ 09:39 PM
Originally posted by ilovepizza
I have not done a full virus scan in a while. I attempted to do a couple last night. I would get to 160,100 files scanned and then it wouldnt scan
past that. It kept on going like it was scanning but it does not. I have to then shut off my computer. It says i have 16 infected files and only 1
repaired, but it did not fully finish the scan. What do I do?????
YIKES!!! You've got a sick one there don't ya! Ok, well NAV is a good choice and should be able to take care of you but even after NAV has done
it's thing you may want to run another Anti-Virus just to make sure. But for now start with this:
1.) Shut down all other programs to give Norton all the CPU and Memory power you can.
2.) Run a "Manual" Scan of the entire machine. Make sure you scan every file too, not just program files.
3.) Set Norton to Alert you of Each Virus as it's found and "Ask you what it should do". When it asks, tell it to "Repair". If it can't repair
it, then tell it to "Quarentine" the file. Then it will continue on to the next one. This way you'll take care of each one as you get to it. (You
also want to write down each one for later reference and research. Some Virii require additional work to repair the damage beyond just removing
4.) When it's done it should have either Repaired them or Quarentined them. The Quarentined files will have to be examined by you, and you'll have
to decide whether or not they are ok to Remove(delete). If it's a critical file, then you'll have to replace it with a non-infected one. If it's
something you can do without, Remove/Delete it.
BTW, if you are using XP or some type of "Go Back" feature you might need to go through some extra steps to fully clean your system. For now though
just do what you can. Let me know what virus(s) you are infected with and what Operating System you're using. Good Luck & Happy Hunting!! :bash: