I updated my video driver a while ago, it's an ATI one, but now when I boot up I get a window come up (just a normal window) with an ATI SUPPORT
folder in it, is this normal or can I make it so it doesn't come up???
Also is my video card burned out if I get pink rectangles all over the screen (sometimes green), It might be because of counter strike but I dont
Hi Chris, Sounds to me like its "burnt out", but it could also be a corrupt driver. if you can get online, try downloading the latest driver. start
in safe mode and remove the old driver and then install the new one.
I did get the latest driver, as I said I got an ATI one, Why would I need to be in safemode to remove it, can't I just go in remove programs???
I ahven't been using this Graphics card for a while but it was brand new when it went faulty, I've had an old one in there.
I'm trying to install it and it wont find the right software and I keep getting a problem with REDRAW (as support calls it, other screens on top of
the one I viewing.
I say it was vrand new, I had it two days before I downloaded a driver update and it started around then co it could be that.
It isn't getting redraw or the pink rectangles when I boot up but kicks in afetr a few mins...
it sounds like its over heating, I had a problem like this myself once (it would work fine for a while and then then the images on the screen would
look like a "quallity street" rapper!!) . if the card is new, I would take it back and ask for it to be tested or replaced.
could the graphics card your using at the minute be an older model than the one you were using before?? If you update a driver over the top of an
older version it can on very rare occasitions cause conflicts when also installing an older card, a clean install can sometimes cure problems like
these and its just a recommendation to do it in safe mode.
They are 2 different models, it's awkward to get it changed because it came in the PC, the company wont replace it at the store, they have to come
out to us, we have already had one changed this way, same model as the faulty one now, it is why we got it in the first place, the original burnt out
(after some good use) and they replaced it with this one.
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