William Regal is said to be unhappy working as a baby face, and would be more comfortable working heel. He has been saying only reason he’s face is
because of Eugene, and now with Eugene out for a while, he as no reason to be a face anymore.
He's good, the character brings something different to the show. I like his work as a heel, but he doesn't seem to generate enough heat to really get
over. When he was the commish he did get over with the fans, I can understand the frustration but the WWE is so fickle now I'd take what I could get.