Well I do blame the civilized world for this crap. The passenger who had the problem, should have left the plane, and taken a bus, or rental car if
THEIR trip was so important.
As far as being a business, they are, and the captain does NOT have the ultimate authority on what goes on his/her plane until the door closes, the
engines start and has left the ground. I'm would almost guarantee the decision to pull them off was made by an admin. Not the pilot. I could be
wrong, and the rules may have changed.
If it was pure business, the 1 passenger would have been removed, and the 6 others would have stayed. 6 x fare > 1 x fare.


