posted on Aug, 17 2006 @ 06:00 PM
General Motors ticked me off. They finally made the grade after oh, so many models and years.
And it all started with a stupid little engine trouble light. About 5 weeks ago, my wife and I were shopping in a town not far from home when I first
noticed the bloody thing come on. My 2005 Epica LS, a peppy number in black with a 6 cyl. engine, had just been serviced the day before and boasted a
measly 28,000 kilometers on the odometer. It had hardly been broken in yet.
Of course, the first thing most people would do is check the gas cap, which I did right away. The light stayed on, though, so I called the dealership
where I bought the car and, of course, they said it's nothing...it'll go away eventually.
And it did...until 3 weeks later.
I hadn't filled the car up for a while, so I called them back and told them that stupid light was back on again. They asked me to bring it in to hook
up their computer and they found that there was a problem with the 'Oxygen Sensor' and that it needed replacing. I said "alright, replace it then"
and they replied, "well, we'll have to order the part, can you bring it in on Monday?"
I brought it in Monday and they said it would take a hour. Fine...I went for a walk. When I got back, the car hadn't been fixed because the part
hadn't shown up yet. OK...I held my cool and they told me they'd have it first thing next morning.
All well and good...they replaced the part Tuesday morning and said I was 'good to go'
On Wednesday morning my wife and I left for what was supposed to be a 2 week trip into Quebec.
Well, that light lit up again 5 days into it and, because of it, we went home early.
I was pretty upset about it, and since GM regularly sends me advertising through the mail as well as email, I decided to click on their 'comments'
button and tell them how I felt about my ruined vacation and their 'engine warning light'.
That got a response...a phone call, very condescending, telling me all the things I already knew because I paid for them. I knew I had an extended
warranty, Roadside Assistance, a handy number to call, etc. Lovely. Big help.
Then yesterday, coming home from a park where we went canoeing and swimming for the day, the damn light came on again. Into the shop it went, where it
was worked on for a full 9 hours.
It's back in my driveway now, sitting there looking sleek and happy...but I don't trust that car anymore. No more the reliable product it should be,
it's a damned downer waiting for that blasted warning light to come on again.
Now, I'm thinking of dealing it, buying a Toyota and saying goodbye to GM, Chevrolet and the Big Three altogether.
[edit on 17-8-2006 by masqua]