posted on Apr, 17 2006 @ 04:19 PM
I think it's pretty obvious that if you work in any public service industry in any country, the most basic skill you should have should be a
conversational command of that country's language.
When I lived in the UK my local fast food restaurant (one of a well known international chain) employed foreign staff whose English was so bad that
frequently the Manager had to interpret my order for them. Aside from being a stupendous state of affairs, it often caused delays if the Manger was
busy or elsewhere. As if that wasn't bad enough there seemed to be a 45% chance that when the order arrived it would be wrong. Over a two week period
I was given 5 wrong orders, and being take-away, didn't notice until I got back to work. That's unacceptable service in any service industry, and in
my situation it was purely down to the staff not being able to speak English in England.
They lost my custom because of that third-rate service, though I did give them the benefit of the doubt that maybe it was a temporary situation forced
by staff absence or something. However, I went back a couple of times over the following year, and the situation was exactly the same on both
Foreign nationals who can't speak a country's language should not be employed in public service positions. Foreigh nationals who arrive in a country
should educate themselves as to the language of that country before seeking work in public service positions. It's the fault and responsibilty of
both the companies and individuals concerned that people are being employed who don't possess that most basic public service skill, the ability to
speak the country's native language. In Europe the government also has to carry the blame, as it's their non-descrimination laws which mean firms
can no longer be selective about who is acceptable for any position. You can't specify that you need English speakers for a job, as that is now
considered a 'racist' stance to take.