Remote Assistance provides a way for you to get the help you need when you run into problems with your computer. If you're an experienced user, you
can even be the one to use Remote Assistance to directly help your friends and family members.
There are three ways to use Remote Assistance, described in the articles in this section. The fastest is via instant messaging using Windows
Messenger, described in the first article to the right. You can also initiate Remote Assistance sessions via e–mail, as described in the second
article. If you use a Web–based e–mail service, such as MSN® Hotmail®, you can fill out a form and save it as a file to attach to an e–mail,
described in the third article.
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