posted on Dec, 4 2005 @ 08:06 AM
I know this is not the usual type of thing for BTS, but I have a medical condition that cannot tolerate cold, no amount of blankets or sweaters will
help, and I am hoping one of you.....
I have moved into my new home and the heat pump is not working in the heat mode. Of course it's covered, but I can't get anyone out here till Monday
(and not so sure they will even have time to come then). I am hoping someone can recognize this and tell me if there is something I can try right now,
as maybe it is something stupid/simple causing the problem.
The thermostat is working and the filter is clear (hoped maybe it was clogged from constuction debris, but it's not).
The outside unit when the heat is turned on runs for about 30 seconds, turns off, then kicks again, this is continuous. It obviously won't stay on
long enough to heat. Setting the thermostat on auto is kicking it into auxillary heat mode and everything inside is running. (It is a completly Bryant
system from inside/outside units to thermostat if that matters).
At this point I could care less about the warranty and would pay someone to come fix it now if that's what it takes, but obviously this will be
difficult on a Sunday.
Also, if someone recognizes the problem and confirms it needs a professional, I want to be ready to call every company out there first thing Monday if
the installer won't come immediately (that's how serious the lack of heat is for me).