posted on Nov, 22 2005 @ 04:07 PM
I won't rate myself as it's my husband who is my tech support guy
and he's a 9. (Well, he's a 10 in my opinion) He's a software engineer for
We have Zonealarm and Kaspersky (excellent cutomer service) and our router has a firewall, too. We have never been let down.
If you have a persistant connection (cable or DSL) he recomends the above, as Kaspersky updates at a predetermined time. If you're not connected, it
skips the update, so that's why it's not so good for a dial-up connection.
If you have an intermittent connection (dial-up) he recommends the free version of Zonealarm and NAV. Norton handles the upgrade better as it detects
when you're online and updates then, but our experience is that their tech support sucks.
They both have really good virus detection.
One more thing. We have very little experience with McAffee so can't speak about it.
[edit on 22-11-2005 by Benevolent Heretic]