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Email Issues..

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posted on May, 22 2005 @ 09:38 AM
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Right this isn't concerning me but rather a member of my family who is recieving spam emails from people he doesn't know.

Facts:

- The emails aren't addressed to his email account, they are being sent to others but he recieves them.

- The spam emails never come from the same address twice.

- They are being sent to a email address he has with the ISP zoom
(Some of the emails are being sent to other zoom accounts but he recieves them.)

- Some are being sent to a list of email addresses (can't be removed from them but didn't sign up to anything) but some are to individual email addresses.

- He's never recieved a proper email from these spams addresses so its not simply a misdirected email there is only ever spam.

- He's got all the anti-spyware, anti-virus and firewalls protections.

- Its not a few being sent there loads of spam emails.

Any ideas on how to stop them or block them.




posted on May, 22 2005 @ 10:11 AM
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Zoom Email Support FAQ



Frequently Asked Questions

You are in: FAQs > Zoom Filter
How do I turn on the Zoom EMAIL Filter?

You can turn on the Zoom Filter by logging into email, then Account details at the top of the screen. Click Zoom Filter (again, at the top of the screen), then scroll down until you see ‘Turn Zoom Filter.’ Select the radio button to on and then click save changes....

Support Enquiries
Tel: 0845 333 3371 (24*7)

Status Info: 0845 333 3368 (Recorded message)
E-mail: support@zoom.co.uk



Best of luck!




PS

That was too easy. I would expect a tougher question from a Wizard...
:-)

[edit on 22-5-2005 by makeitso]



posted on May, 22 2005 @ 10:42 AM
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thanks makeitso, the filtering would work but its not coming from a small number of people, there have been hundreds (not a overestimate) of emails all from different addresses in a very short amount of time.



posted on May, 22 2005 @ 10:45 AM
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Why don't you just change e-mail address?



posted on May, 22 2005 @ 11:00 AM
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I dont think the filter is just based on email names.




The Zoom Filter is an optional filter on your incoming Zoom mail. It detects messages that could be Spam and other unwanted mail – for example, bulk mail - and automatically places them in a SpamFilter folder.


From here

Best of luck




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