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HP laptop won't fix itself.... tried other options

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posted on Sep, 18 2020 @ 06:10 PM
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I'm back!!!!

Last month, we had these problems.....very looooong update times...like 12 hours or more, and I wonder if something was getting weird back then.
HP laptop, about 4-5 years old with a hard drive.
www.abovetopsecret.com...

So, the NET Framework updates were trying to install today.
Set to run automatically, so no chance to turn off Malwarebytes or the AV.

Tries to run auto repair and fails.

We try stuff....
--reset from cloud fails.
--the other reset beneath it fails.
--system restore fails. We do get a Data Error 0x800070017. Which helps little as we cannot load anything. Only one restore point from 11:00am today. Where's the rest of them?????
--recovery manager doesn't help at all.--run CHKDSK from command prompt. No hardware problems, or other problems I could see.



Also, when reading/writing data for Updates...I guess downloading the updates, the laptop goes to sleep....been doing that at least a time or two recently.

So.....I this our new paper weight????


Thanks, guys!!!!






posted on Sep, 18 2020 @ 06:15 PM
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a reply to: DontTreadOnMe

Do you have a HDD or SSD?

(This is going to be a few steps)
edit on 1892020 by TerryDon79 because: (no reason given)



posted on Sep, 18 2020 @ 06:21 PM
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a reply to: DontTreadOnMe
I had trouble with successive HP machines, and gave up the brand. I have had no problems with Lenovo.



posted on Sep, 18 2020 @ 06:25 PM
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a reply to: TerryDon79

HDD....and TBH....I will have to try this in the morning.
My brain has had enough this evening.



posted on Sep, 18 2020 @ 06:26 PM
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a reply to: DISRAELI

That's what I am wondering.
But, I've always used Dell for my PCs.



posted on Sep, 18 2020 @ 06:26 PM
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Is this info helpful:
www.ubackup.com...

If Startup Repair can’t solve the problem, you can go to “Command Prompt” under “Advanced options” to repair Windows 10. In the command prompt window, if you need to repair damaged system files, type “sfc /scannow /offbootdir=d: /offwindir=d:windows” and hit “Enter” key. If you need to rebuild BCD settings, you can run the following commands:

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd


Of course, NO IDEA what BCD means LOLOL. I mean, how do I know what I want to fix?????

Also, to avoid this in the future, how do I backup....can I do it to a memory stick.....how big does it need to be.
edit on Fri Sep 18 2020 by DontTreadOnMe because: (no reason given)



posted on Sep, 18 2020 @ 06:26 PM
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a reply to: DontTreadOnMe

OK. Just checked your other thread, looks like you're using Windows 7?

1st, follow THESE STEPS to turn off auto sleep mode (auto sleep can mess up installs).

2nd, download Hard Drive Sentinel and check your HDD health is at 100%. Anything less means parts of your HDD are physically damaged, which can lead to install errors, corruption of data and, eventually, total lose of HDD.
edit on 1892020 by TerryDon79 because: (no reason given)



posted on Sep, 18 2020 @ 06:29 PM
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a reply to: TerryDon79

No, it's Windows 10.



posted on Sep, 18 2020 @ 06:32 PM
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originally posted by: DontTreadOnMe
a reply to: TerryDon79

No, it's Windows 10.


OK. Follow THESE STEPS to turn it off in Windows 10.

Still should download HD Sentinel to check your HDD health.



posted on Sep, 18 2020 @ 06:35 PM
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a reply to: DontTreadOnMe

Did you try to scandisK?

www.computerhope.com...

Instructions above- takes longer but more effective. Windows sucks. Try that, best of luck

-M



posted on Sep, 18 2020 @ 06:36 PM
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a reply to: DontTreadOnMe

I know nothing about computers. Other than it works, don't work or Microsoft did an update and my HP laptop that I purchased 3 years ago went to the "Blue Screen of Death". Then it decided to go to a black screen with a green dash waiting for a command.

But hey, what's a $1200.00 paper weight worth? Holy cow DTOM! you've had nothing but problems with computers over the years. Do what I've wanted to do, charter a Cessna 175 ( 208 caravan would be better ). Get to 5000 feet, ask the pilot to open a window and see if "Airplane Mode" works as you chuck the said Paper Weight out the window.



posted on Sep, 18 2020 @ 06:37 PM
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originally posted by: DontTreadOnMe
I'm back!!!!



..again..





Sounds like the hdd may be failing..

Indicated by hexadecimal errors...

Hope I'm wrong.



posted on Sep, 18 2020 @ 06:38 PM
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a reply to: TerryDon79

Windows isn't loading....at all.
So, no downloading.
And, even if I put it on a stick.
Windows isn't loading.

It's like I have the BSOD for Win10. IF such a thing exists.



posted on Sep, 18 2020 @ 06:41 PM
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originally posted by: byGRACE
a reply to: DontTreadOnMe

Did you try to scandisK?

www.computerhope.com...

Instructions above- takes longer but more effective. Windows sucks. Try that, best of luck

-M


Yes!
I can try that tomorrow!!!!
I knew that existed....couldn't remember what it was called.

Would it be helpful is CHKDSK found no problems?



posted on Sep, 18 2020 @ 06:41 PM
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a reply to: DontTreadOnMe


Windows isn't loading....at all.


Does it boot up in safe mode? Can you get into the BIOS?



posted on Sep, 18 2020 @ 06:42 PM
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a reply to: Bigburgh

Thanks, BB!!!
I needed a laugh!!!



posted on Sep, 18 2020 @ 06:42 PM
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a reply to: TerryDon79

Nope.
and nope.

All I get is blue screens with recovery options that do not work.

edit on Fri Sep 18 2020 by DontTreadOnMe because: (no reason given)



posted on Sep, 18 2020 @ 06:43 PM
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a reply to: JinMI

See, now, that is what happens when you talk about getting a new laptop someday.



posted on Sep, 18 2020 @ 06:44 PM
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originally posted by: DontTreadOnMe
a reply to: TerryDon79

Nope.
and nope.


You can't get into the BIOS? When you turn on your laptop, there should be a flash screen with "Press F2 to enter bios" (or some variant of, depending on the system).

If you can't, then that's more than a HDD issue. That would more likely be a CPU and/or a motherboard issue.



posted on Sep, 18 2020 @ 06:50 PM
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a reply to: DontTreadOnMe

Has Malwarebytes anything it wants to quarantine in any case?

As for error, 0x800070017 I think that a PUP add on app may be responsible. findmymaps is one such possibility


edit on 18-9-2020 by smurfy because: Text.




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