posted on Sep, 13 2019 @ 10:10 PM
Apple releases new products every single year.
If you have a device and it has issues, nothing lasts forever.
Every year, new devices. Every month, new software.
Correlation is not equal to causation.
If you have an issue, by the odds, they either had a software update recently, because they regularly update their software, or they may have released
You are pretty much guaranteed to have car trouble, within 10,000 miles of your last oil change. Did your oil change have something to do with it?
Not necessarily, but if you had an existing issue, you might find out about it, at an oil change, or an oil change would make the issue more clear.
(Loose gaskets, loose hosing, sensor issues, etc...)
Complex systems don't generally break one piece at a time.
I worked for that company from 2010-2012.
They don't sabotage devices. Their customers have high expectations of the company. So, when something DOES go wrong, the first question is what? The
second question is why? The third question is how?
After that, everything else is discontent until the issue is resolved.
In the interim, people gravitate towards whoever is speaking the loudest, online, about the issue.
Apple's customers are their most valuable asset.
Customers dictate the value of the brand.
Risking their brand image for the meager revenue that allegedly "sabotaging phones" would somehow give them? (It really wouldn't give them anything of
note, relative to their store assets, company value, stock, nor computer sales.)
Not a chance. Absolutely zero. The idea is ludicrous, but you're free to say whatever you want.
I was on the inside of their support team, in multiple positions during my time there. Customer appreciation value, is the core concern, 24/7.
That company gives far more than it takes, but the expectation bar is so high, there is no limit to what individuals believe Apple owes them.