posted on Aug, 22 2019 @ 10:44 AM
"Kein Problem" - "Not a problem"
why should this be offensive. I use it almost everyday, especially when a client is asking for the extra mile and I hear the client is a bit
uncomfortable like "is it possible" "maybe could you"... and it is like, three clicks away for me or I can do it "on the fly"...
You get that "That was not a problem at all, if you check your email account in a minute, you will find it. I will stay on the phone if you want, in
case there is anything special you need further" -everytime. Even with grudgy clients, I just kill their bad mood by excelling in what they ask
for.
It is not that hard to do. It is astonishing how foreign a good service is to some clients. They paid lots of money but never got things done for them
before.
I really do not see any offending with any of the phrases in the first post.