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originally posted by: Doxanoxa
Hi All -
I have a question for ATS...
My 15 year old son ran up a bill on my credit card of just over £1,000 by buying upgrades to X-Box games, despite not having permission to spend anything.
Because I entered, and was blocked from deleting, my credit card details for a £19.99 subscription transaction some weeks prior, I'm on the hook for the £1,000.
Apparently my contract with Microsoft X-Box includes the line that if I entered my payment details, then I'm on the hook for anything spent n the account - whether I authorise it or not.
To add interest to the story, if I cancel my credit card, Microsoft have an agreement with the card company by which my new card details are automatically updated to my account - and so the spend could go on...
(I've blocked the existing card, and refused a new one, so ended the relationship with the bank involved).
I accept the cost, and have had 'words' with my son.
I am a little suprised though, the AI systems used to track unusual transactions didn't flag the £30.72p spend happening four times in the same day, but who knows what normal is in the X Box world.
However I'm still in the dark as to how I can delete payment details from an X-Box account after payment for a subscription has been made?
Your help would be appreciated.