Jeez, there is so much that one has to know it can be painful. :bnghd:
Unfortunatly there are still several buggies that cannot be fixed using Microsoft Antispyware (MSAS). So far there is no, one program fixes all
that I am aware of.
Well you have to start somewhere, so below are a few things you can try.
You should have Antivirus installed, updated, running, and run a full scan to eliminate a virus as a possibility.
There is a wonderful article about popups, hijacks, and exploits here
, and I do suggest that you
put spybot in your startup at the very least.
Since you have MSAS installed, you should probably open it and select file, update. Then run a full scan after it installs any updates. Reboot and
see if it fixed it. If it did not, Boot into Safe Mode by rebooting and pressing F8 every few seconds before Windows starts. A screen will appear
with a some options. Use the arrow keys to select Safe Mode, and press enter,
run the full scan a couple times while in Safe Mode.
If this did not work don't dispare. There is still help out there.
You can download Hijackthis
and run the scan. See Image Below.
Then save the log to your desktop, or somewhere easy to get to. Dont use the fix checked unless you are very sure of what you are doing.
Open the saved log, copy and paste it here
and press the analyze button. At the
bottom of the page you can select the save analysis button, and save it so that you can read it at your convienience. Take the information about the
possible problems it lists, and start researching someplace like google. Note that this is automated, and may not catch everything.
There are plenty of other things to try, but this is a start. If you are not comfortable searching for fixes on your own, other options are to post
the MSAS log at the MSAS Forum
. You can also
post the Hijackthis log here,
or many other forums.
You may try to post either of the logs here, and hope
that Dreamland, myself, or other members have time to help you out.
Best of luck