I just spent half my ATS points on a background image, but it won't come up. Can someone fix this/tell me how to fix it/refund my points?

[edit on 27-2-2005 by invader_chris]

Originally posted by invader_chris
I just spent half my ATS points on a background image, but it won't come up. Can someone fix this/tell me how to fix it/refund my points?

[edit on 27-2-2005 by invader_chris]

What address have you put in?

If you look at the address space you will see:

abovetopsecret.com/forum/uploads/

As part of the address that is fixed which gives the impression that background images can only be use when loaded into your personal ATS upload space. Seeing as the member upload center is temporarily offline you cannot have uploaded to there thus giving an incorrect upload address.

I have an image I am waiting to use for this, but as the center is offline I presumed somthing like this might happen, so I haven't yet.

I am not sure that this is the case, but it is why I am waiting at present.

Please enter the name of a file you've uploaded to the ATS uploads directory. Only images in this directory will appear as your custom profile background image, and make sure you type the image name EXACTLY as it appears in your upload center

Jack

[edit on 27/2/05 by JAK]

mine done that when i brought it, it never showed up, so i just ignored it. To be honest, im glad it didnt show up in the end

Hey im thinking about spendign those 2.5k points on background image, the iage i want is pretty damn long, will it all be shown up or just enough for the post and no more ?

no fella i aint done it yet, im thinking about it but my image is very very long, will it all show up, or just the lenth of the post, so will it be removed for being too long or not ?

Take Care, Vix

(P.S thanks for fast reply)

When entering the image URL use only this part:

ats47454_037.jpg

Hope this helps.

Check your U2Us.

He might not understand.

Hey Vix, if you put that little gif in as your avatar, it moves all that writing down to Jessica's, uh, knees or feet.

Try it.

HTH.

I've recently tried to get a background image as well, but it's not showing up. I typed in the filename exactly, and nothing. Is it because I purchased a background color?

I think I picked the wrong time to do this. Actually I'm sure I did. I uploaded an image, which went here:

files.abovetopsecret.com/uploads/

but the fixed path that the 'store' needs it to be in is:

abovetopsecret.com/forum/uploads/

So because of the recent changes with the addition of the spectacular new media portal, I've screwed myself out of 2500 points.

Any chance I can get them back? I don't mind waiting for all the changes to be implemented but if I'm just s### outta luck I'm gonna cry. Ok maybe not, but I guarantee there will be pouting.

[edit to remove link]

[edit on 2/6/2009 by Teratoma]

Thanks for the refund, 12m8keall2c! I know you guys have your hands full with the transition so - much appreciated.

I'm sure all these issues will be ironed out soon - I just picked the wrong time to buy a background. I made it for my ATSMedia profile and liked it so much that I wanted to use it here too!

FYI it's based on the wall in one of the San Francisco BART stations - thus the file name.



Anyway, thanks again!

Ahh. Now I've not only been refunded, but my background is now displaying properly. Which brings up more questions:

1: Did one of you guys have to manually change something to get it to display? The file is still in the files.abovetopsecret.com/uploads directory, but the store still wants things that are in the abovetopsecret.com/forum/uploads/ one.

2. Should I decide to change it, will I be putting everyone through this same process again? Should I just wait until the new media portal is officially launched (as opposed to softly)?

Only after seeing the background in action, I realized I made it too short. I wasn't sure if the image would tile, so I made a tall one with a gradient at the top. I have one that is simply a single tile that I'd like to use that would get rid of the gradient effect (which makes the text hard to read - regardless of its color)

SO... Many thanks again, but please advise.

Edit to add:

It looks ok now, but I'm notorious for long-winded posts, which would cause the gradient to repeat after 1024 px, which would get on my nerves. I'm funny like that.

[edit on 2/9/2009 by Teratoma]