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if you get an applause from a mod, it's perfectly fine to write to them and say thanks. The automated notes were talking about writing back to the "Forum Staff" account. No one will see that. But find the staffer's name and write them a note back. You'd be surprised how that can put a smile on someone's face.
originally posted by: FauxMulder
a reply to: ketsuko
You shouldn't reply to the message because no one will see it, but actually go and find the mod and send them a message. At least that's what I gathered from it.