I have this supplier of crafting raw materials and components whom i have dealt with really pleasantly a handful of times over four or five years,
totalling maybe several hundred quid - all just hobby based but they are the probably the top uk web destination for these items.
Now, i went into business in my "hobby" in November, and a few weeks ago i make my first order with him for 12 months, ordering a range of listed
items online and paying.
As is usual he phones me to discuss delivery etc and so i specify that the antler i wanted is for smaller sized rings, he states he accomodates such
needs. We discuss my new business too.
So he offers me a "better deal" of "perfect" sized offcuts at a great price, "trust me, i know exactly what you need" says Mr Expert. Great,
i'll buy, many thanks, you rule.
Order arrives, antler is for large to ogre finger sizes. Not to worry i can use it for other stuff
other items i ordered are great.
A week later i go back to his webshop to use his "contact" button, got any stuff thats a bit smaller?
Sure he has, he'll even put a tub by the factory bandsaw to collect stuff just for me, it will be perfect this time. He'll have to call me back to
finalise in two or three days but dont worry! There is no way he wont call me back, i wont forget you, dont worry he says.
A week later, no b@$t@## call and the webshop is closed temporarily to fulfill orders. This is a semi regular thing, has been for years.
In the mean time i have had custom order requests that i have had to quote a longer production time for and subsequently lost.
An email to him. Nothing.
A phone message to him. Nowt
I'm so effing pissed at this dude. I used to sing the praises of this business and now i feel angry and lied to.
His webshop re opened for orders as usual last week and still no contact. You are taking orders but you still have not got back to me? Wtf?
If your shop was ####### closed i could think you've had some kind of emergency or crisis and so fairplay, i hope things are ok.
But your shop is open and you cannot even spare a minute to contact me.
Well f### this guy.
He got a "miffed" (slightly annoyed) answer message on friday. Kinda figured i have to let it out a bit i'm getting so pissed when i think about
it. He made me so many assurances and failed so miserably to even try to fulfil them. Like i would ever trust an order to him now.
Anyway by this morning still no contact so i emailed him exactly how much goodwill he destroyed and i definitely went into some considerable detail
Well that got his attention, he was snotty which anyone would be after what i said
tried to give me some guff about maybe stuff is going on that i
dont know about smartarse and all that.
Bollocks. Your shop has had its regular closing to dispatch orders, and reopening again and you've had a couple of weeks in the end and still you
cant spare me a minute at any ####### point to say whats up. And you are still taking bloody orders. Cant be that bloody serious now can it if you
can help everyone else.
He even said our working relationship is over..loooool yeah i'd already decided that when i realised you were an unreliable, ignorant lump.
I've found other suppliers.
Someone made some promises and broke them.
I gave them a chance and eventually told them that they sucked.
I'm only a little bit annoyed now.
But i will probably just drop suppliers in future rather than engage them in any form of verbal combat! Can't make a habit of this