I've been a musician (debatable) for just about 20 years. I've played bass, drums, guitar, violin, cello and can read (debatable) sheet music for
strings. I'm also a geek. I tear apart guitars, amps and replace parts, fix broken ones give setups etc.
So here are a few reasons I can not stand GC.
Tale one begins not long ago when it was a Sunday and I really needed strings to complete a few jobs. I go in and ask the guy for the brand I was
looking for, in this case DR High Beams in 10's. He looks at me...looks at the bass strings...looks back at me and I add "guitar strings man." He
walks over to the strings...looks back at me and tells me they don't sell those. I say "no biggie, when will you have them in?" He rebuts, "I mean
they don't make them." Not wanting to get into yet another tiff with these kids I instead get the Tite-Fits. Then he asks for my phone number. Now
for those who don't know, once these guys get your number and/or email, your swamped with every piece of possible imaginable junk mail in physical and
digital form. I say "I'm good man, just the strings please." He sighs and gives me the total and I hand over my card. Then he informs me that he
NEEDS my email to do a card transaction. I pushed the strings off of the counter and walked out....yes childish but there's many more tales!
Tale two begins from a text from a certain GC manager in response to one of my craigslist adds. After a few back and forths, I find out he is who
I stated as he didn't outright inform me. I was selling a mid range guitar for a pretty good price. I know these guys offer 50% max of the going
used price of any item. Well that happened to be what I was advertising it for so win for me right? WRONG! I go all the way across town and get
this transaction going. He then offers me 40% of my asking price even though I verified that my price is set low and firm. I go on to tell him his
own standard practice as well as the other smaller shops in the area. Some offer more based on demand. Anywho I wasted 3 hours of my day and the
ride out there. GRRRRR
My last tale (although not complete) is about random parts. Now they are a licensed Peavey dealer and I happen to like Peavey amps! I call ahead
on a few screws and some other odds and ends I need for a few projects. I talk to the parts guy and he says "yea, yea cmon down, I got that stuff."
Cool! I verify that he will still be there when I show up because I don't want to talk to someone else. Well wouldn't you know it, he's gone when I
get there and will not be back until tomorrow. This is two hours before he told me he would be leaving. Of course no one else knew what I was after
or where to even look. Fine. I'll come back tomorrow. Well I show up and he's there and I tell him what I need. He disappears to the back and
comes out after 15 minutes with a list of what I asked for. He says "ok so you need this right? I'll order them right up." I'm taken aback and
reply "you said you had them here. I mean I can order them as can anyone else." What went on for the next ten minutes was a retraction of everything
he said and my face and bloodpressure about to explode.
That's all I have for now. I wish you luck if you visit these establishments but please save yourself some hassle and shop local music stores!
TLDR: Guitar Center is a low integrity shop.
edit on 16-9-2016 by JinMI because: (no reason given)
edit on 16-9-2016 by JinMI because: (no reason
Thank the gods of wire and wood, we have a huge mom and pop operation with knowledgeable techs, parts, new and used, horns, keys, with sales people
only half a snotty attitude. I refuse to patronize chain stores of any type.
They even have decent real gut strings for upright bass.
edit on 16-9-2016 by olaru12 because: (no reason given)
I did a similar rant a few years ago about McStores pretty much.
How they don't need to really train their staff, they pretty much just stick in anybody who can work a cash register. They don't even need to be the
slightest bit knowledgeable about what they're selling, and there's really no pressure to ever learn.
It's a weird business model in my opinion, but all the big names seem to live on it.
edit on 16-9-2016 by NarcolepticBuddha because: (no reason given)
I too wanted to work for them at one point in time and they are stringent as you've stated. I theorize this is due to insurance reasons. If their
customer service applied the same standards, they MIGHT be worth what they charge!
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