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US ISP Verizon is persisting with a controversial policy of blocking email sent from Europe. Since 22 December, mail servers at verizon.net have been configured not to accept connections from Europe by default.
Verizon is blocking ranges of IP addresses belonging to British and European ISPs (the IP space from RIPE, APNIC, and more) in a misguided attempt to reduce spam. Domains are only unblocked following complaints, with Europeans effectively treated as guilty till proven innocent.
Verizon media relations manager Ells Edwards said he did not know when Verizon would discontinue its blocking of the European e-mail. "Normally these things abate in a matter of days," Edwards said.
Verizon has more than 3 million DSL customers, according to Edwards.
Edwards suggested that Verizon customers who are waiting for an e-mail response from Europe should use alternative forms of communication.
"If it's really important you might want to make a phone call," he said.