posted on Apr, 24 2016 @ 07:37 AM
a reply to: sosobad
You probably shouldn't be manager if you cannot deal with people complaining. People complain as a way to cope - it's a coping mechanism. Even in jobs
that people like, people are going to complain as a way to deal with any frustrations that might arise.
In all likelihood, you're a person (probably a guy) who thinks people complain only when they want something physically done, and so it stresses you
out because you can't fix it for them. (No worries, most guys don't understand this.) But really, especially in the more emotionally vocal people, a
person will complain, not because they want you to fix that external thing that is giving them grief, but because they want your sympathy, so as to
fix the grief that is inside them. (Often they want a sympathetic ear, and nothing more.)
IMO, I think you should learn to listen just to sympathize with others, as without doing so, you will stay closed off and miss out on a lot of the
joys of bonding with others. I mean, do you really only want work to be about grunts getting the job done like machine men? Come on now.