posted on Mar, 30 2016 @ 08:12 AM
Had a terrible experience with PayPal and I am absolutely livid right now. First of all, I call for customer support and get kept on hold for 30+
minutes, they finally answer, then I get put BACK on hold. I give up, and have to try again later on.
So to cut to the chase, someone (a scammer) deposited 2 $450.00 Canadian dollars into my PayPal Account. I email the address tied to the account and
say exactly the following:
Marcus, I am the owner of the email@example.com PayPal account, and I found that you have made two $450 deposits to this account. I am
unfamiliar with your name, and am not sure if this was done by mistake or if this is for services/products that have been provided to you. Can you
please look into this and let me know?
Thank you for your time. Sincerely, xxxxxx
I got a mailerdeamon, permanently failed message so my email didn't go through (but I do have it as evidence)
I thought I refunded both of these transactions. Apparently one of the $450.00 transactions wasn't refunded (BUT, I didn't "accept", because I
would never accept money from someone I don't know ESPECIALLY online).
I tried to "resolve the dispute" online. But the payment amount to resolve it is something like $483.00
Right now it's at a standstill because I've tried calling 4 diff times and I haven't gotten through except for one time when they put me BACK on
hold after I explained the issue.
I'm at a loss for words as to how this supposedly respectable company is helping to reward thieves and scammers and can't provide any type of decent
service for honest customers.
I'm not sure if it hit a 45-day period and my account automatically accepted it or what, but this whole thing sounds like total BS.
Anyone else have experience with this type of scenario? I'm so pissed I haven't even been able to get ANY answers yet. What kind of junk service
is this, it's like my wannabe Credit Union I go to (Service Credit Union if any of you have heard of it) - they seem so accommodating when you are
starting an account there, but once you need something or if THEY screw up, they aren't willing to try to help you out or it requires hours and
hours of your time for them to correct THEIR sh*tty mistake.