It looks like you're using an Ad Blocker.
Please white-list or disable AboveTopSecret.com in your ad-blocking tool.
Some features of ATS will be disabled while you continue to use an ad-blocker.
I'd welcome any further suggestions as to the "next" step in my process, as I am attempting to bring the "tech" capabilities to our Customers via our CRM Software and possibly a revolutionary Customer Service app for Call Center dialogue, as to avoid the ever annoying, "Please Hold, the next available representative will be with you momentarily...You're expected hold time is....X:XX"
originally posted by: Ptenjakin
A song I wrote about being frustrated dealing with customer service over the phone
Hold - Alex Famous