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complaint to the FCC argued that Comcast is artificially inflating cable TV subscriber numbers by making it cheaper to buy a bundle of TV and Internet service than Internet service alone. Here’s what Ferguson wrote in his complain
originally posted by: interupt42
a reply to: intrptr
Yeah I tried that but its only temporary , after a couple of months with the promotional prices they change it on the fly.
It got to the point that I started to record the phone calls with them because all the lies and B$, I had a district manager actually admit that yes they lied to me and gave me the package and prices they promised after she wen't over comcasts own recordings they keep. Regardless about 6 months later same thing .
I also pay for my parents cable bills so I stilll deal with that headache. They charged 400 one month with porn charges (some even gay porn, not that their is anything wrong with that but ) to their account and acted like it wasn't an error. I told them that they don't even know how to get to the VOD section and after having a stroke I doubt that was on their list of things todo.
That took 3 months to get resolved and It took 6 months to resolve an internet issue I was having. I personally look forward to having another option to try get things resolved with them.
I have to keep their internet service because its the only provided fast broadband in my area, I have to keep my parents tv because its what they are accustomed to use and they are far from computer or tech literate.
However, I found that their are less headaches and billing errors with internet only service because their are no packages they can change on a monthly basis. Makes me think how lucky we are that they didn't kill the net neutrality principles yet. Either-wise I'm sure their would have been internet bundle packages as well, that they could swap you for on error on a monthly basis.
Publicly owned broadband lets local communities from Iowa to Louisiana control a vital economic resource - rather than leaving it in the hands of a few monopolistic corporations. The outcome of this week's FCC vote could either help or hinder the path forward.
I also pay for my parents cable bills so I stilll deal with that headache. They charged 400 one month with porn charges (some even gay porn, not that their is anything wrong with that but ) to their account and acted like it wasn't an error. I told them that they don't even know how to get to the VOD section and after having a stroke I doubt that was on their list of things todo.
And I thought I had it rough. You're awesome.
My mom had a stroke, too. I'm muddling through that and more operations
since I quit smoking and abusing drugs cable is the only relief I get these days. And reading input from ATS,