a reply to: GENERAL EYES
I would ask the lady in a easy calm tone what it was she was looking for, If I had no idea what it was or didn't understand her old lady lingo, I'd
tell her they didnt have it, and it was at another store a fancy far away one who may put up with her. If she continued to yell, berate me or the
cashier, I would raise my tone to her, even at your size, just to match the tone and volume. to see if she quiets or gets louder. If She quiets then
quiet yours to hers and continue, if she gets louder, don't feed it, stay silent, maybe talk to the cashier and ignore her attitude then find a
customer or employee to get power in numbers.
People are afraid of her because she's mean and old, she has money, she pushes her anger out with the defense that noone will likley smack her.
Another attempt if she yelled at you would be to take her side and agree with her, then tell her that they have what she wants somewhere else, saw
there jsut two days ago, got there in my caddilac from my driver Joe Bob the mute. Once she leaves, just apologize to the cashier on her behalf to
lift his spirits. If you took the lady's side just explain that its just mimicking to get the lady to feel comfortable with someone of her
Concentrate wither all energy towards her or away from her, but don't get her target (cashier) into it at all, in fact maybe just ask him to go find
a manager so she can't see him. Remove the stimulus (boy) maybe she simmers. Always try to tell a person what they did wrong, and offer help, maybe
the old lady could write down what she wants or find a picture in a ad. But never feed their fire, you will be able to tell by anything you do or say
what works. (asking her nicley makes her ore mad, firming your tone, as if she was a dog that chewed your wedding dress up, or peed on your bed,) be a
boss when you need to, even if your'e not.
It's difficult to correct other people in public places, can be intimidating and maybe dangerous, but if other people witness it, and it bothers
you-then it would likley bother them and they would back your word (maybe, some don't care if a person is shot in the next aisle). This is how
community should work, without relying on police and such to handle such trivial things everyday. Call someone out when needed, but don't embarass
them, flip it so your turning their actions into a learning situation, or just offer help when they seem to need it and noone else is capable or
willing. Just showing you care and want to help, will almost immediatley trust you. Even if you don't agree with their story, see their point and
offer a more "peaceful" "economic" solution that they can use in the future.