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originally posted by: Hefficide
a reply to: deadeyedick
But don't ask why Xbox is also under attack because then you wake up in a metallic ship, hairless and covered in holes with Lawrence Fishburn asking you how you feel.
Sure, why not? Or instead of offering a 0.14 credit, just have the rep say "since your service is out today, we will extend the expiration date one day". They could be generous and extend it two days for every day of outage and still it would cost them practically nothing. It might deflect some of the anger of the customers. But of course the customer service rep can't offer this unless authorized to do so by management. However I don't know why management wouldn't allow this.
originally posted by: Xcalibur254
Last I checked PSPlus costs $50/year (not sure what Live Gold costs). That comes out to ~$0.14/day. Do you want that credited to your account?
However I don't know why management wouldn't allow this.
originally posted by: Painterz
Surely they can still play the games though, they just can't play the online components?
My PS3 worked perfectly well yesterday. Just couldn't play stuff online against other people.