I`ve had direct-tv for at least 15 years and I haven`t had any problems.
I installed it myself,in 15 years I`ve had to replace the box once and the little receiver thing on the dish once.
My guess is that it`s the receiver thing on the dish that isn`t working correctly.
They are easy and cheap to replace, just 2 screws holding it on,then you slide it out, unscrew the cables.putting a new one on is the reverse,connect
the cables, slide it back in, put the 2 screws back in.
the box has a slot with a little credit card thing slid into it, they say that the chip on the card can go bad but I`ve never had to replace
mine.slide the card out then slide it back in to reseat it.
On the back of the box it has a slot to connect an internet cable to, but I`ve never hooked my box up to the internet.
My box works fine without an internet connection,i don`t record things or buy ppv movies,an internet connection might be needed to do those things.
if your dish isn`t secured tight enough the wind can cause it to move and will create intermittent reception problems.
after about 10 years I had to move my dish because the branches on a big tree had grown out far enough to cause reception problems by blocking the
signal when the wind blew the branches.
I don`t think it`s your box because when my box stopped working it completely stopped working it wasn`t intermittent problems,it just kept searching
for a signal and never found one.
edit on 26-11-2014 by Tardacus because: (no reason given)
edit on 26-11-2014 by Tardacus because: (no reason given)