posted on Nov, 14 2014 @ 09:51 AM
Ok so I haven't posted in forever but after my current ordeal with the INCOMPETENT revenue service I had to both vent over this and share the
slightly humorous end result of a series of phone calls.
So this started about a week ago when I get this letter from the IRS that is addressed to myself and some other person whom I have no connection to
let alone knowledge of. The letter provides the info and option to resolve this matter online which of course I attempted as we all know the horror
stories of automated "customer" help lines and I thought online would obviously be faster. So I navigate my way through the provided site getting
what I thought was a satisfactory and conclusive result.
Then a few days later I receive another letter identical to the first, I then attempt the whole online thing again only to get a your identity can not
be verified online as opposed to the thank you your whatever whatever has been received message I got the first go around. There is however a a phone
number provided I assumed specifically for this problem. The obvious comes next...
I call the number only to be guided through a labyrinth of automated responses, choices and what have you. I became frustrated over the options of
lack of relevant option I should say and gave up with the intent of coming back to it when I wasn't so frustrated and burnt out from trying to deal
with it. A few days go by and another letter so I figure this must be important because they are spamming my actual mailbox now.
So this morning I google how to get a human at the IRS coincidentally and funny enough it was the first google option once I had typed up to human. I
call that number and following advice provided at the same site as this new number 0 my way to a human YAAAAY!!!! However this was not the end I was
seeking. I am greeted in spanish which I respond to by saying I need english I need english to which the woman replies I can speak english and may be
able to help you. She also tells me that my phone is breaking up and has bad reception despite full bars and hearing her clearly on my end. So
anyway at one point I said something like "its things like this that make people hate your organization" " You do realize that right? The
American people hat the IRS" she responds with have a nice day sir click... WTF WTF WTF.
Still not done at this point though oh no not by a long shot. So I go back to calling the original number provided on the website, I am patient and
navigate my way to the point of a human a slightly diminished YAAY! This woman is pleasant and tries to be helpful end result being her apologizing
for not being able to help with this specific problem but she can provide me with the correct number (and yes I did mention that I called provided on
the site for my specific problem, hmm curious) so I take down the number and then call it. Well it turns out this number is a sex hotline number so
again WTF WTF WTF!!!!! Over a week in and still no resolution, I guess they will just have to show up and jail me then because I am done with those
effing clowns. Try to do the right thing but they make it so gat damned difficult that you just don't want to any longer. Thats it thanks for
listening Im ghost.