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originally posted by: Majestic Lumen
Like I tell people all the time, just like with cell companies, we all know they are conniving, despicable scumbag thieves, go into it knowing what to expect from them already and you won't be as frustrated when they proceed to try and screw you over. I hate it, but just stay on top of things and don't slip up because they are just waiting to sneak something past people.
What you have been doing ComcastJesse is admirable but it doesn't address the root problem. I'd like to be able to turn the WIFI Hotspot on and off when I want. The error message we receive is extremely vague. We've yet to get any kind of service update or timeline for a solution. As a customer I don't want to depend on a message board moderator to turn the WIFI on and off. I want to do it myself. I've done the live chat with Comcast service and they couldn't answer a single question.
Frankly I think the ability for customers to turn the WIFI Hotspot on and off has been permanently disabled by Comcast and it's not going to return. Until I can decide for myself when I want the WIFI Hotspot to operate, I'm going to continue to perceive that Comcast has decided to take away the option from the customers.