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This relies on the assumption that it is within their job description to open accounts. Just because they werent busy, does not mean they are stupid and lazy-its highly likely they arent ALLOWED to do it.
Yes but there was people standing around in the bank with nothing to do who should have open the account.
This also doesn't explain why when you ask a question you get told the website does this and get directed there and the website doesn't do this and so you go back and the person tells you that in that case you can't do that.
Not really sure what you're referring to here. Did you know that something like 80% of all computer issues are user error related?
Or why so much websites of large companies don't work.
Nothing you are saying says that the employees are morons. You are whining about things that take place at the company level, and then blaming it on the individual employees.
. No there are still people employed it is just that the companies don't trust these people do do what they used do: they have hired morons:
This is part of the assimilation process. They cant just one day roll out the website and expect everyone to start using it on their own.
and so they tell them to direct you to a website and the people that have the only job of directing people to a website
I dunno, I sure seem to have plenty of good experiences in the retail world. And some bad. Perhaps it has something to do with the way you interact with them.
don't even know what it can do and can't do and are unable to answer any request that means they have to do something.
Youve yet to provide a single thing that shows the employees as stupid. YOUR grammar, however...
No this isn't automation, this is stupidity and these people should be doing things that they can do like polish shoes or pick up litter.