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Telco said customers want to be able to track how they are using their mobile data allowance
Vodafone has revealed it is working a project that will record for up to 90 days what online services customers access. Customers would be able to access the information to understand how they had used their mobile data quota.
Matthew Lobb, general manager industry strategy and public policy, revealed the project at a Senate inquiry into the possible revision of the Telecommunications (Interception and Access) Act 1979.
Currently, the ability for a telco to link an IP address to an individual customer is not fully developed, Lobb told the inquiry. That's because internal and public IP addresses are assigned dynamically for each Internet session on a mobile device using the telco's network.
However, Vodafone is examining a system that will retain that IP data and link it to a customer.
"Now at this stage, that IP identifier system within telcos is in its infancy," Lobb said. "It's not been a traditional capability that has been a part of the way we store data, but it is something that is evolving."
"Just to confirm — you're telling us that the transition that Vodafone has embarked on is to be able to keep effectively session logs of what people do while they're online is being driven by your customer base?"
"We think that majority of customers will appreciate knowing how they use their data and what they use their data for," Lobb said.