I don't know if this will have any bearing on it or not, but desperate times call for desperate measures.
A couple of days ago, OpinionatedB could not get to ATS on her account on this computer, but I could on my computer account on the same machine. ATS
logged me out once on it's own, and I finally got logged back in after getting tossed to seemingly random ATS upper level pages the first couple of
attempts, but I COULD at least get to the login page, which she could not do. For some reason, something prevented her computer account from accessing
ATS AT ALL, and mine was being problematic.
Now, to be fair, I regularly go to places on the internet that ought to have a warning label saying "here there be dragons", so over time I've learned
how to ferret out unwanted intrusions.
I ran Malwarebytes Anti-Malware
first, which found a plethora of problems, One was something I picked up
venturing into the dark recesses of the internet, and one was something OB picked up just thrashing around "harmless" sites per normal. The one she
had was something called "SearchProtect", and had insinuated itself pretty deeply into the computer, installing itself and mucking around with
registry keys when no one was looking - it had 170 various instances scattered around the hard drive. MBAM got rid of that, as well as 256-odd
tracking cookies. After a reboot, it seemed fine, but I ran SuperAntiSpyware
just in case, which picked up
a couple of odd stragglers, zapped them, and then rebooted again, and lo and behold, OB could once again access ATS, and I had no more login
Both of those programs have free versions (which start out as the full version for a period of time so you can test drive it) which can be downloaded.
I highly recommend giving those a try first, upgrading the definitions database for them right after installation and before running the scans. It
might take an hour or two to ferret out the problems, but that beats days of frustration!
Ccleaner is a fine program - I use it too - but it's not designed to dig out entrenched viral infections, it's only to clear drive space by getting
rid of temp files, MRUDS, browser history and cookies and the like. By all means run it, but run the other two as well. Anything that is SUPPOSED to
be there for ATS to function properly will be replaced on the drive when you can access ATS, and the rest will no longer make nuisances of
You may be surprised at what you find when you run the malware killers, but don't panic - just tell the program to zap them and reboot - the reboot is
imperative, because some of that junk will hide in memory and re-install itself first chance it gets. Reboot after each scan run, of each program.
PS - if you've installed any new programs lately, sometimes unwanted stuff will piggyback in on the installation. Those annoying "tool bars" are the
worst for that, and some of the more entertaining ones will install themselves to EACH browser found on your system. I had no end of trouble out of
them installing themselves and hijacking my browser until I started paying more attention to the installs. Some STILL silently install themselves -
"OpenCandy" is the one that installed itself silently most recently when I installed an otherwise perfectly useful encryption program (AxCrypt). Free
programs ain't always free - someone, somewhere, is paying for the development, and they will often insist on their "product" being included in the
installation, sometimes without any warning at all.
edit on 2014/7/10 by nenothtu because: (no reason given)