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My husband can not log in

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posted on Jul, 7 2014 @ 09:14 PM
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When he puts in his username and password and hits the button (note: this is automatically done by the browser but we have tried manually as well), it takes him to recent posts and he is still logged out. Any ideas? Is this a glitch that is currently happening? I am afraid to log out if it is a problem, but I am curious to see what happens if I do.




posted on Jul, 7 2014 @ 09:20 PM
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a reply to: calstorm

Try clearing cookies and the cache and then logging in.



posted on Jul, 7 2014 @ 09:25 PM
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I'm not sure if this is related but I just had a login problem. In case it was a deleted thread or a glitch I went back to the login page again by clicking on login. Then made sure I had no spaces after my username, then made sure to press my on screen return button instead of the ATS login icon. It worked for me the second time.



posted on Jul, 7 2014 @ 09:26 PM
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a reply to: Zaphod58
Ran CCleaner and cleared history through FireFox. Still can't get in.



posted on Jul, 7 2014 @ 09:29 PM
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a reply to: orionthehunter

Could you elaborated on the


on screen return button
Not sure what you mean by that.



posted on Jul, 7 2014 @ 09:47 PM
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I am typing on an iPad. I was referring to the on screen pop up keyboard. It has a return button.

Sometimes I notice when I ignore the on screen keyboard, the last letter of a password doesn't seem to always go through if I click on a sites login icon. In other words after I put in my password, I click on my pop up return button.



posted on Jul, 7 2014 @ 09:50 PM
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a reply to: orionthehunter
Oh I see. My husband is using a desktop, he did try hitting the enter key but it still didn't work. I have never used an Ipad, tablet, smartphone ect. so I don't really know how the popup keyboards work, hence my reason for not making the connection.



posted on Jul, 7 2014 @ 10:04 PM
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For password resets etc. just send an email to contact@theabovenetwork.com



posted on Jul, 7 2014 @ 10:07 PM
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I had the same problem for two weeks figured it was a slap on the wrist. Apparentlynot but I'm afraid I dont know how to help you as it just started working one day.



posted on Jul, 7 2014 @ 11:55 PM
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a reply to: Djarums
We'll try that but since the browser auto fills in his password and we haven't changed it we aren't sure that is it, but worth a try.



posted on Jul, 8 2014 @ 12:03 AM
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a reply to: calstorm

Use Chrome and you shouldn't have any issues. Firefox, Opera and IE can be really wonky.



posted on Jul, 8 2014 @ 12:17 AM
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a reply to: Springer

Have you had time to look into the other problem reported?
www.abovetopsecret.com...
edit on 8-7-2014 by guohua because: (no reason given)



posted on Jul, 8 2014 @ 12:21 AM
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a reply to: calstorm

Had same problem on android tablet and found cause was disabled cookies.



posted on Jul, 8 2014 @ 12:49 AM
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originally posted by: guohua
a reply to: Springer

Have you had time to look into the other problem reported?
www.abovetopsecret.com...


I am having that problem too.



Chrome is not working either. When he hits the log in key, it just takes him straight to recent posts without being logged in. Same exact thing it did in FireFox.



posted on Jul, 8 2014 @ 05:15 AM
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a reply to: calstorm

What is his username?



posted on Jul, 10 2014 @ 03:44 AM
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a reply to: semperfortis
We would both rather keep or accounts unassociated with each other, (he is just embarrassed of me I know it :roll
So I am sending a U2U. He has already had his password changed and still can not log in.



posted on Jul, 10 2014 @ 04:42 AM
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a reply to: calstorm

Got it

Working on it

I will get back to you

Semper



posted on Jul, 10 2014 @ 04:49 AM
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a reply to: semperfortis

Could you explain the other little problem some of us are having.

www.abovetopsecret.com...
edit on 10-7-2014 by guohua because: (no reason given)



posted on Jul, 10 2014 @ 04:52 AM
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a reply to: guohua

Not really..

My only suggestion would be to try another browser.. Chrome seems to work best although I use Firefox almost exclusively with no issues..

I'm not the "Tech" guy but I will alert the other thread and see what we can do..




posted on Jul, 10 2014 @ 06:07 AM
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a reply to: semperfortis
Well Thank You, I've tried all the browsers.
I do use Chrome.
edit on 10-7-2014 by guohua because: (no reason given)



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