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originally posted by: earthblaze
I received a bizarre phone call this morning (I'm in the UK) from an articulate lady with an indian accent. She claimed she worked for "Windows" and told me that they had identified that my laptop was infected and I need to switch it off then back on again while she was on the phone.
I obviously did not comply with her request and told her that I have Bit Defender running on my laptop and that it was not infected when I did a full scan yesterday. She tried to challenge this and I then asked her why they were not contacting me via email and how was she able to link my laptop to this phone number. She called on my father's number but I have a skype landline number linked to all my online accounts (bank, forums etc). I cannot be traced online with my father's telephone number. When I challenged her on this she put the phone down.
Have any UK members had this phone call. Does anyone know if it is some sort of scam? It worries me that many computer users are not very experienced with computer security and may fall for this ploy, whatever it is.