posted on Dec, 24 2014 @ 09:28 AM
a reply to: schuyler
I am reviving this thread, to add current and relevant content:
MICROSOFT TAKES ACTION AGAINST TECH SUPPORT SCAMMERS
"Microsoft has had enough. Last week, Microsoft filed a lawsuit against Omnitech Support -- a division of Customer Focus Services -- cracking down on
tech support scams. The suit accuses Omnitech of unfair and deceptive business practices and trademark infringement.
"It's about time. Microsoft claims it has received more than 65,000 customer complaints related to fraudulent tech support scams just since May of
"Omnitech utilized the Microsoft trademarks and service marks to enhance their credentials and confuse customers about their affiliation with
Microsoft," declared Microsoft in a blog post announcing the lawsuit. "Omnitech then used their enhanced credibility to convince consumers that
their personal computers are infected with malware in order to sell them unnecessary security services to clean their computers."
"As if that's not bad enough, Omnitech actually introduced security issues that weren't previously there in some instances. After granting Omnitech
access to their PCs for the fraudulent tech support, some victims had malicious software installed, such as password stealing utilities that can
compromise the user's personal and financial information.