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According to a Facebook post published to Zuckerberg’s page on March 13, the social media pioneer called President Obama the night before to express his concerns about the government’s activities. In the post, Zuckerberg stresses the need for a safe, secure Internet, promising that Facebook is committed to the same goal.
A White House official confirmed that the president had spoken with Zuckerberg about “alleged activities by the U.S. intelligence community,” according to Reuters.
In the post, the Facebook CEO details some of Facebook’s efforts to preserve security, including HTTPS support, which allows for encrypted communication between a computer and a web server and was first made available in 2011. In late 2012, Facebook began to require HTTPS by default for all users. Facebook also offers an option for users to enable multifactor authentication.
On March 12, Glenn Greenwald and Ryan Gallagher reported that the National Security Agency uses a technique in which it poses as a false Facebook server to infect users’ computers based on filed provided by former NSA contractor Edward Snowden in The Intercept. The man-in-the-middle attack, known as QUANTUMHAND, tricks a target user into logging into the server, at which point the NSA transmits malware disguised to appear as if Facebook had sent it. Once the malware is installed, the NSA is able to extract data from the machine’s hard drive.
Zuckerberg knows that all the junk thats been revealed about his connections to the NSA and his utter disregard of privacy (he said "our ideas of privacy are antiquated" or something along those lines himself) is bad for Business, so he`s certainly trying to save face here. Facebook has neither regard for privacy nor any proper customer service. Its sole purpose is to collect information and exploit it for advertising purposes and for the eyes of the NSA. He is using humans needs to stay connected and be noticed for his own ends.